1.1 General Terms
By accessing and using the website of Hotel Saket, booking a stay, or availing of our services, you agree to comply with the following terms and conditions. Hotel Saket reserves the right to modify these terms at any time without prior notice.
1.2 Booking & Reservation
- All bookings are subject to room availability.
- A valid government-issued ID is required at check-in for all guests.
- The hotel reserves the right to refuse check-in if the guest provides false or misleading information.
- Special requests (such as early check-in, late check-out, or specific room preferences) are subject to availability and may incur additional charges.
1.3 Payment Policy
- Guests must make full or partial payment at the time of booking, depending on the hotel’s payment policy.
- Payment can be made via credit/debit card, UPI, or bank transfer.
- The hotel is not responsible for transaction failures due to technical issues with the payment gateway or banking networks.
1.4 Check-in & Check-out Policy
- Check-in time: [Standard Check-in Time]
- Check-out time: [Standard Check-out Time]
- Early check-in and late check-out requests are subject to availability and may attract additional charges.
- If a guest fails to check out at the scheduled time without informing the reception, additional charges may apply.
1.5 Guest Responsibilities
- Guests are expected to maintain decorum and abide by the hotel’s rules.
- Smoking is strictly prohibited in non-smoking areas.
- Any damage caused to hotel property by a guest will be charged to the guest.
- Unregistered guests are not allowed in rooms after a specified time for security reasons.
1.6 Cancellation & Refund Policy
(Refer to the Refund Policy section above.)
1.7 Liability & Disclaimer
- The hotel is not responsible for the loss of personal belongings left in the room or hotel premises. Guests are advised to use the in-room safe (if available).
- The hotel shall not be held liable for disruptions caused by unforeseen circumstances such as natural disasters, government-imposed restrictions, or technical failures.
- Guests are responsible for their own safety while using hotel amenities like the swimming pool, gym, or parking.
1.8 Prohibited Activities
- Any illegal activity, including drug use, gambling, or solicitation, is strictly prohibited on hotel premises.
- Excessive noise or disturbances affecting other guests will not be tolerated.
- The hotel reserves the right to evict any guest found violating these policies without refund.
1.9 Privacy Policy
(Refer to the Privacy Policy section above.)
2. Contact Us
For any queries related to our Terms & Conditions, Privacy Policy, or Refund Policy, please contact:
Email: saketayodhyahotel@gmail.com
Phone: +91 95894 40539
Address: Professor's Colony, Ayodhya, Uttar Pradesh 224123